Vitor De Oliveira Gomes

Vitor De Oliveira Gomes

Data Analyst | Data Engineer | Power BI | SQL | Python

Disponível para receber oferta de emprego· Natal, RN

Sobre

I am a Data Analyst passionate about turning data into insights that drive business decisions. With experience in end-to-end BI projects, I specialize in Power BI, SQL, and Python, developing dashboards, ETL processes, and automation to optimize business performance. I have worked remotely since 2020, focusing on data modeling, visualization, and infrastructure using AWS (S3), Terraform, and GitHub. I enjoy solving business challenges through data, applying best practices in analysis, and sharing knowledge with the data community. Skills ✅ Power BI – Interactive dashboards & analytics ✅ SQL – Data modeling & optimization (SQL Server, PostgreSQL, MySQL) ✅ Python – ETL, automation & API integration ✅ AWS (S3) & Terraform – Cloud storage & infrastructure as code ✅ DAX & M Language – Advanced calculations & Power Query transformations ✅ Excel – Advanced data analysis What I Do 📌 Translate business needs into data-driven solutions 📌 Optimize KPIs through visualization & automation 📌 Storytelling with data for better decision-making Experienced in various industries, including sales, telecommunications, and people analytics. Always learning, always improving. 🚀

Onde me encontrar

LinkedIn

Skills

Power BI

Experiência profissional

Business Intelligence Analyst
Evollo
12/2022 — atual
Bilingual Supervisor Operation
Teleperformance
02/2018 — 12/2022

Formação acadêmica

Pós-graduação, Engenharia e Arquitetura de Dados com IA
XP Educação
Abr/2025 — Abr/2026
Data Analysis, Information Technology
Xperiun | Data Analytics
Jan/2023 — Dez/2025
Science & Tecnology
Universidade Federal do Rio Grande do Norte (UFRN)
Jan/2014 — Dez/2018

Minhas credenciais

13.510

XP

1

Desafios

Projetos

(3)

Support Tickets

Support Tickets

Support Tickets

This project focuses on analyzing support ticket data to assist the support team in monitoring and managing open and closed tickets. Key metrics such as SLA compliance, ticket volume, and year-over-year comparisons are explored to track team performance and identify areas for improvement. The dashboard provides actionable insights to improve response times, ensure timely resolution of issues, and enhance customer satisfaction. By integrating data from the ticketing system, the project enables efficient ticket management and performance optimization for the support team.

Sales Dashboard

Sales Dashboard

Sales Dashboard

Sales Dashboard Features: Key Metrics: Analyze Revenue, Average Ticket, and Gross Margin Time Filters: Filter data by specific months or years Comparative Analysis: Compare results with the same period from the previous year Performance Insights: Identify which sales representatives met or missed their targets Additional Analyses: Explore various other business insights

People Analytics

People Analytics

People Analytics

This People Analytics dashboard allows for quick analysis of key HR metrics such as Hiring, Attrition, Headcount, Absenteeism, Payroll, Overtime, and more. It provides valuable insights into workforce trends and performance, enabling HR teams to make data-driven decisions efficiently.